Ford Credit is one of the world’s biggest and well-established automotive finance companies. Since 1963, we’ve helped millions of Ford customers in the UK buy their vehicles by providing a range of finance products
Important information
- Your protection
- Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code.
You can view this Code at the FLA website. The code sets out key commitments and principles that we believe are fundamental in providing excellent
customer care. As well as setting out industry guidelines, the FLA offers a Conciliation and Independent Arbitration Scheme for complaints less
than eight weeks old. For more information please feel free to ask our Customer Service team or contact the FLA direct on 020 7836 6511.
If your complaint is still not closed to your satisfaction after a period of eight weeks, you have the legal right to escalate the complaint
to the Financial Ombudsman Service (FOS) by calling 0845 080 1800
- Ford Credit
- Finance subject to status. Guarantees/indemnities may be required. Freepost Ford Credit.